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Important Medication Safety Information

GLP-1 Medications

Women's Hormone Health Medications

Men's Hormone Health Medications

Add-On Medications

Adverse Event Reporting

If you have a side effect, an unexpected reaction, or a problem with a medication prescribed through Ivím Health, tell us. Reporting helps your care team support you and helps keep medications safe for everyone.

*If this is an emergency, call 911 or go to the nearest emergency room.*

Contact Ivím Health.

Start with us. Our team will help you understand what you are experiencing and connect you with your provider.

Have this ready when you contact us: the name of the medication, the dose and when you took it, what you experienced and when it started, and the pharmacy listed on your medication label.

Contact the pharmacy that filled your prescription.

You may also report directly to the pharmacy listed on your medication label.

Compounded medications:

  • Empower Pharmacy (Houston, TX) (877) 562-8577
  • Hallandale Pharmacy (Fort Lauderdale, FL) (954) 455-3822
  • SBH Medical (Columbus, OH) (866) 724-6333 | [email protected]
  • Enovex Compounding Pharmacy (Los Angeles, CA) (888) 366-8396 | [email protected]
  • The Pharmacy Hub (Miami, FL) (305) 731-2318
  • Olympia Pharmacy (Orlando, FL) (407) 673-2222 or toll free (800) 991-9079

Brand name medications:

  • AssistRx Patient Solutions Pharmacy (Overland Park, KS) (866) 930-4146
  • Gifthealth (Columbus, OH) (833) 614-4438 | [email protected]

Report to the FDA.

You can also report side effects and product problems directly to the FDA through its MedWatch program. This is optional and does not replace contacting your provider.